Workforce Knowledge Analyst

Job description

HADRIAN - MANUFACTURING THE FUTURE Hadrian is building autonomous factories to reindustrialize America. By combining AI, advanced software, robotics, and full-stack manufacturing, we help aerospace and defense companies build rockets, satellites, aircraft, ships, and other mission-critical systems up to 10x faster and at significantly lower cost. Following our $1.37B Series D at a $7.87B valuation, Hadrian is rapidly expanding our manufacturing footprint, launching new capabilities across welding, casting, forging, electronics, additive manufacturing, and more, while scaling our Factory-as-a-Service platform to transform how critical products are built. Backed by leading investors including JPMorgan Chase, Valor Equity Partners, Andreessen Horowitz, Founders Fund, 137 Ventures, Lux Capital, T. Rowe Price, and Morgan Stanley, we’re building the future of American manufacturing—and looking for exceptional people to help make it happen. If you’re ready to take on the most challenging and rewarding work of your career while helping create American manufacturing jobs for generations to come, you’re exactly who we’re looking for. The Role Hadrian is building the most advanced manufacturing platform in the world, and Workforce Development is the team responsible for ensuring our people can keep pace with it. As Hadrian scales, one of the most critical challenges we face is this: the knowledge that makes our manufacturing processes work lives inside a small group of subject matter experts. It is undocumented, informal, and at risk of being lost as the company grows. The Workforce Knowledge Analyst exists to solve that problem. You will embed with SMEs across Hadrian's manufacturing operations, ask the right questions, and extract the process knowledge that would otherwise never be written down. Your output -- transcripts, video, written process notes -- becomes the foundation that Workforce Development builds training and certification programs from. This is a role for someone who is naturally curious, earns trust quickly with technical experts, and gets genuine satisfaction from bringing clarity to complex, unfinished knowledge. You do not need to be a manufacturing expert. You need to be the kind of person who knows how to get inside what an expert knows and put it into a form that anyone can use. What You'll Do - Knowledge Extraction: Embed with SMEs to observe, interview, and document how manufacturing processes actually work, surfacing the tribal knowledge that would otherwise remain undocumented. - Multi-format Documentation: Produce transcripts, video recordings, and written process notes that capture process knowledge comprehensively enough to serve as source material for Workforce Development and other teams. - SME Relationship Management: Build trusted working relationships with SMEs to maintain ongoing access to the knowledge needed to keep capability documentation current and accurate. - Process Observation: Spend time on the factory floor observing work in practice, identifying gaps between what is documented and how work actually happens. - Handoff to Workforce Systems: Package and hand off captured knowledge to Workforce Systems in a clear, organized format that can be structured into training content and certification frameworks. - Staying Current: Re-engage with SMEs when processes change, ensuring captured knowledge reflects the current state of each capability at all times. What We're Looking For - Knowledge extraction: you know how to surface what people know but struggle to articulate. You ask questions that go beyond the obvious, follow threads, and document what you find without filtering it prematurely. - Active listening and observation: you pay close attention to both what people say and what they do. You catch the details and nuances that others miss, and you know that the most important information is often what no one thinks to mention. - Clear and thorough documentation: you produce written and recorded outputs that are accurate, comprehensive, and organized well enough for someone else to act on without needing to ask follow-up questions. - Credibility in technical environments: you earn trust with subject matter experts quickly. You ask intelligent questions, know when something important is being glossed over, and build the kind of relationships that give you ongoing access to knowledge. - Adaptability: you move between technical domains comfortably. You do not need to be a domain expert in every capability, but you pick up new processes and environments quickly and adjust your approach accordingly. What Will Set You Apart - Experience conducting structured or semi-structured interviews with subject matter experts - Background in journalism, UX research, ethnographic research, technical writing, or documentary production - Familiarity with a manufacturing or industrial environment - Experience working in a regulated environment whe