Technical Solutions Manager

Job description

About the role Muon seeks a Technical Solutions Manager to join our Information Technology team. The ideal candidate is a proactive systems thinker with a strong background in enterprise software evaluation, SaaS lifecycle management, and vendor integration. In this role, you will lead technical trade studies, drive software selection, and own the day-to-day administration and onboarding of our tooling landscape—ensuring our teams have the secure, high-impact tools they need to execute efficiently. Information Systems owns the comprehensive suite of custom software, vendor software, data platforms and automated tools that will enable various teams to work more rapidly, our factories to build efficiently, and our launch teams to operate flawlessly. This position can be performed remotely from an approved location. Responsibilities Trade Studies: Conduct technical trade studies and software evaluations to ensure architectural fit, security, and cost efficiency. SaaS Selection: Partner with cross-functional stakeholders to define technical requirements and select optimal SaaS solutions. Procurement Support: Collaborate with Legal, InfoSec, and Procurement on technical due diligence, vendor onboarding, and SLA reviews. Tool Setup & Deployment: Collaborate with IT and business owners on the initial setup, tenant configuration, and IT integration for newly acquired software and subscriptions. Daily License Lifecycle: Oversee daily license management, predicting budget requirements for renewals, calculation of costs incurred by each team, and tracking of software cost per new user. Cost & Utilization Tuning: Track seat utilization and automate license harvesting to eliminate waste and optimize software spend. Vendor Operations: Act as the primary technical point of contact for external SaaS vendors, managing escalations and contract renewals. Governance & Audit: Perform routine audits to detect shadow IT, remove redundant tools, and maintain security compliance. Intake Process Optimization: Streamline the internal IT intake framework to reduce software evaluation and deployment lead times. Qualifications B.S., M.S., or Ph.D. in computer science or related field, or equivalent experience 5+ years in IT/IS roles focused on software architecture, enterprise tool evaluation, SaaS management, or IT operations. Proven track record of leading technical trade studies, vendor evaluations, and TCO/ROI analysis for software acquisitions. Strong experience partnering with InfoSec, Legal, and Procurement on technical due diligence, security reviews (SOC 2, ISO), and contract negotiations. Excellent communication and presentation skills Excited to work in a fast-paced environment with new challenges each week Nice-to-have Skills Recent experience in hardware, and/or modern aerospace engineering environments. Proven success in a high-growth startup environment Salary The salary range for this role is $164,000 - $231,000, plus a competitive equity grant and comprehensive benefits package. Final compensation will be determined based on skills, qualifications, experience, and geographic location as assessed during the interview process. About Muon Space Founded in 2021, Muon Space is an end-to-end Space Systems Provider that designs, builds, and operates LEO satellite constellations delivering mission-critical data. Our revolutionary, integrated technology stack enables customers to optimize every dimension of their missions for faster time-to-orbit and superior constellation remote sensing performance. Our state-of-the-art facility in the heart of Silicon Valley is optimized for manufacturing spacecraft and rapid, flexible payload integration at scale. From climate monitoring to national security, Muon Space is dedicated to delivering Earth Intelligence for a safer and more resilient world. Taking Care of Our Team At Muon salary is only part of our total compensation package. In addition to salary, full-time employees receive equity compensation as well as benefits including medical, dental, and vision insurance, a 401k retirement plan, short & long term disability and life insurance. We also offer three weeks paid vacation for new employees, along with 12 paid holidays, unlimited sick time and paid parental leave. Our mission embraces the entire planet and we believe our team should too. Muon is dedicated to creating a diverse and dynamic company and workforce. We believe in equal employment opportunity regardless of race, color, ancestry, religion, sex, age, national origin, citizenship, sexual orientation, marital status, disability, or gender identity. We value diversity in the workplace, and that starts with our applicants. We encourage you to apply, even if you don't check all the boxes, and we look forward to reviewing your application! In addition, if you need a reasonable accommodation as part of your application for employment or interviews with us, please let us know. Muon is currently registered and able to hire in the following states: AL, AZ, CA, CO, CT, DC, FL, GA, IL, IA, ID, MD, MA, MI, MN, MO, NJ, NY, NC, OH, OR, PA, TN, TX, VT, VA, WA ITAR/EAR Requirements This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. The Company may, for legitimate business reasons, decline to pursue any export licensing process.