Internal Communications Specialist

Job description

As an Internal Communications & Employee Communications Specialist at Impulse , you will own how we communicate with one of our most important audiences: our people. Reporting to the Marketing lead, you’ll contribute to and execute the internal communications strategy that keeps employees informed, aligned, connected, and inspired as Impulse continues to grow. You’ll work closely with People Operations, Recruiting, company leadership, and teams across Impulse to translate company priorities into clear, compelling communications and create meaningful moments that strengthen our culture. You’ll own our core internal communications channels and programs—including All Hands, leadership communications, newsletters, organizational announcements, and culture initiatives—while helping create a cohesive communications experience for current and future employees. Contribute to and execute Impulse’s internal communications strategy, including the channels, cadence, messaging, and programs that keep employees informed and connected as the company scales Own Impulse’s All Hands program and content end-to-end, including strategy, agenda development, speaker coordination, executive preparation, presentations, and partnership with Operations and IT on production Own recurring internal communications, including employee newsletters, company-wide updates and announcements, executive Q&As, lunch and learns, and other internal channels Partner with executives and company leaders to communicate strategy, business priorities, major milestones, organizational developments, and change with clarity and context Draft and edit leadership messages, talking points, presentations, company announcements, and other executive communications Strengthen company culture through thoughtful communications, storytelling, recognition, and shared experiences that reinforce Impulse’s mission, values, people, and accomplishments Identify and tell stories from across the company that celebrate our teams, technical achievements, major milestones, and the work happening behind the scenes Partner with People Operations and Recruiting to create a cohesive communications experience from a candidate’s first interaction with Impulse through onboarding and their career at the company Support recruiting messaging, careers content, candidate communications, and onboarding materials that authentically reflect Impulse’s mission, culture, and employee experience Serve as the primary internal communications partner across Marketing, People Operations, Recruiting, and company leadership, coordinating employee-facing communications for clarity and consistency Partner with Corporate Communications to align employee messaging with the broader company narrative while maintaining clear ownership between internal/employee and external communications Measure the effectiveness of internal communications through engagement, employee feedback, and other signals, continuously improving the program as the company grows 8+ years of experience in internal communications, employee communications, or a related communications role Exceptional writing and editing skills, with the ability to make complex information clear, compelling, and human Experience developing and executing internal communications strategies and programs from strategy through execution Experience partnering directly with executives and senior leaders on messaging, presentations, and company-wide communications Strong project management skills and the ability to lead complex, cross-functional initiatives Strong interpersonal skills and the ability to build trusted relationships across functions and levels of an organization Comfortable operating with autonomy, navigating ambiguity, and building new programs in a fast-paced, high-growth environment