Training Content Specialist

Job description

AST SpaceMobile and our global partners are building the first and only space-based cellular broadband network to be accessible by standard smartphones. Called SpaceMobile, this ultra-powerful network is being designed to provide connectivity at 4G/5G speeds everywhere on the planet – on land, at sea and in flight. Position Summary The Training Content Specialist designs, develops, and maintains the instructional materials, work instructions, and learning content that qualify technicians to build flight hardware. Working within a regulated AS9100 and ITAR-controlled production environment, this role translates technical processes, engineering documentation, and subject-matter-expert knowledge into clear, repeatable, audit-ready training and operational content. This is a builder role for someone who can sit between the shop floor and the documentation system — capturing how work is actually done, then structuring it so a new technician can learn it the same way every time. The output of this role directly affects build quality, qualification rigor, and the irreversibility of on-orbit hardware. Key Responsibilities Content Development Author, format, and maintain training materials: instructor guides, technician workbooks, slide decks, job aids, quick-reference cards, and assessment instruments. Develop training videos and revise manufacturing work instructions and process documentation in coordination with Manufacturing Engineering, Quality, and Warehouse. Minimum Qualifications 3+ years developing technical training content, work instructions, or procedural documentation — preferably in a manufacturing, aerospace, defense, or other regulated production environment. Basic visual/media skills: photo editing, diagramming, simple instructional video capture and editing. Demonstrated ability to translate complex technical processes into clear, structured, step-by-step content for a hands-on technical audience. Strong technical writing and editing skills with attention to accuracy, consistency, and document control. Proficiency with document and content tools (e.g., MS Office/Google Workspace, PDF authoring) and willingness to learn internal systems. Must be a U.S. Person as defined under ITAR (22 CFR §120.62) — U.S. citizen, lawful permanent resident, or protected individual — due to export-control requirements. Preferred Qualifications Bachelor's degree in instructional design, technical communication, engineering, or a related field. Experience authoring content in an AS9100, ISO 9001, or comparable quality-managed environment. Familiarity with e-learning authoring tools (e.g., Articulate, Captivate) and/or an LMS. Background in or exposure to electronics assembly, composites, mechanical assembly, or other flight/precision hardware processes. Experience with structured qualification frameworks (e.g., OJT/qualification standards, CFETP-style training documents). Core Competencies Clarity under complexity — distills dense technical processes into usable content. Documentation discipline — rigorous about versioning, traceability, and standards. SME collaboration — earns trust on the floor and extracts knowledge effectively. Ownership — drives content from request to controlled release with minimal oversight. Quality mindset — understands that content accuracy maps directly to hardware quality. This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands . AST SpaceMobile is an Equal Opportunity, at will Employer; employment is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.