Senior Product Manager, Services

Job description

The world still has coverage blind spots. You could help eliminate them at Skylo.   Skylo has pioneered a standards-based approach to satellite connectivity. We connect smartphones and IoT devices directly to satellites. No special hardware, no entirely new networks. Just billions of existing devices, suddenly reachable anywhere on Earth. We're not building toward this future. We're already in it.   Our direct-to-device service is live on millions of activated devices across five continents, covering more than 72 million square kilometers, in partnership with leading satellite operators, mobile network operators, Tier-1 chipset makers, and OEMs worldwide. And we're just getting started.   At the heart of it all is Skylo's commercial NTN vRAN: a 3GPP standards-based, cloud-native platform that seamlessly bridges terrestrial and satellite networks. It's the infrastructure that makes true anywhere, anytime connectivity possible.   When you join Skylo, you'll work at the intersection of three markets reshaping how the world stays connected: mass-market consumer devices, automotive, and industrial IoT. Enabling people outdoors and critical workflows in the world's most remote places.   This is a rare chance to work on technology that matters, at a company that's already proving it works This role is located in Mountain View, CA where we are onsite 3 days a week in the office.   HOW YOU WILL IMPACT SKYLO As a Senior Product Manager (Services) at Skylo, reporting to the Director of Product, you will play a pivotal role in shaping the future of our connectivity platform. You will own the product strategy and execution for key future services beyond SOS/SMS, defining and commercializing new service offerings that leverage our unique network capabilities. By developing a deep understanding of our diverse customer and partner base, including MNVOs, MNOs, OEMs, and chipset/module makers, you will define and deliver products that address their evolving needs. You will collaborate closely with internal technology teams to bring innovative services to market, driving customer adoption and Skylo's growth. Your technical expertise and product vision will be crucial in navigating the complexities of our technology and ensuring we maintain our position at the forefront of the industry. You will be a key contributor to Skylo's success, bridging the gap between cutting-edge technology and market demands.   HOW YOU WILL CONTRIBUTE - Own the product roadmap: Define, prioritize, and maintain a clear product roadmap for Skylo's service offerings aligned with the overall company strategy. - Engage with diverse customers: Proactively engage with a diverse range of customers and ecosystem partners (MNVOs, MNOs, OEMs, chipset/module makers) to deeply understand their needs, pain points, and use cases. Translate these insights into actionable product requirements for new services. - Collaborate cross-functionally: Collaborate effectively with engineering, marketing, sales, and other internal teams to define, develop, and launch new services. Foster clear communication and seamless collaboration throughout the entire product lifecycle. - Define and commercialize new services: Partner with internal technology groups to define and commercialize new services from concept to launch. This includes defining detailed product specifications, developing robust go-to-market strategies, and meticulously tracking performance. - Analyze market trends: Stay ahead of industry trends, the competitive landscape, and emerging technologies to identify opportunities for innovation and product differentiation. - Measure and iterate: Define and track key performance indicators (KPIs) to rigorously measure the success of your products. Use data-driven insights to iterate on product design, strategy, and execution. - Champion the customer: Serve as a passionate advocate for the customer, ensuring their needs and perspectives are central to the product development process. - Ownership: Own your services end to end, from concept through commercial launch and in-life performance. You are accountable for the outcome, not the handoff. Drive decisions across engineering, sales, and partners, chase down blockers, and close the loop on every commitment you make. WHAT WE LOOK FOR - 8+ years of experience in product management, preferably with deep knowledge of conceptualizing and bringing to market services across terrestrial and non-terrestrial technologies. - Solid understanding of the end-to-end process of bringing a new service to market. - Proven ability to define and execute product roadmaps, from ideation to launch. - Strong technical acumen, with the ability to understand and discuss complex technical concepts with engineers. - Excellent communication, interpersonal, and presentation skills, with the ability to effectively communicate with both technical and non-technical audiences. - Experience working with dive