Protective Services Lead

Job description

ROLE HIGHLIGHTS: - Protective Services Lead - Location: Espoo, Finland - Department: Security - Reports to: Head of Physical Security and Safety - Employment type: Permanent - Workplace model: Hybrid - Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS:   As a Protective Services Lead, you'll be the operational security lead keeping ICEYE's people safe wherever they work or travel. You'll protect our executives and travelling employees, lead our response when things go wrong, and build the security practices a fast-growing global company needs. This is a hands-on, senior role where your impact comes from scope and ownership rather than team size.   WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.   ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.   ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.   Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES   - Run travel risk management for employees: pre-travel risk assessments, real-time monitoring, and on-the-ground assistance across all destinations. - Lead ICEYE's response to security crises, coordinating internal teams and external partners to resolve situations quickly and limit the impact on people and operations. - Plan and deliver executive protection for senior leaders, including threat assessments, route planning, and coordination of protective details. - Act as the first point of contact for security incidents and alarm activations, triaging, escalating, and responding on site or remotely. - Plan and oversee security for company events, from risk assessment and access control to coordination with venues and security providers. - Manage external security vendors (protective services, travel risk, and event security), holding them to agreed service levels. - Write and maintain security procedures, run crisis exercises and drills, and deliver security training for employees. - Support business lines running specialised or fast-moving programmes with tailored security planning   WHAT WE’RE LOOKING FOR Must haves: - Around 8 years of security experience in an international setting, covering crisis management, executive protection, or travel security across multiple sites and regions. - Hands-on experience managing external security vendors, including performance and service level management. - A track record of leading security for executive travel programmes or high-profile company events. - Experience planning and running crisis exercises, incident response drills, and security training. - Strong written documentation skills: procedures, incident and after-action reports, and travel risk assessments. - Calm, structured decision-making under pressure, including during simultaneous incidents across sites. - Confidence working with authorities, law enforcement, and external providers, and explaining security requirements clearly to non-specialists.   Nice to haves: - Experience in critical infrastructure, defence, or other environments handling classified or sensitive information. - An established professional network across the security, government, and critical infrastructure sectors. - Experience in high-scale security operations across multiple geographies.   APPLICATION PROCESS - TA Screen (30 mins) - HM Interview with Head of Physical Security (45 mins) - Team Interview (60 mins) - Interview with CSO (30 mins) WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.