People Operations Coordinator

Job description

Spacecraft represent the most pressing unmet need across the entire aerospace industry. As more launch vehicles come online and the cost to orbit decreases, more companies launching payloads to space continue to emerge. For the first time in history, this influx of payload companies combined with reduced launch costs has resulted in a massive increase in need for commercial spacecraft platforms, known as satellite buses. These buses hold the payloads of our customers and are flown on launch vehicles. Apex manufactures these satellite buses at scale using a combination of software, vertical integration, and hardware that is designed for manufacturing. Our spacecraft enable the future of society: ranging from earth observation to communications and more. We’d love for you to join us on our mission of providing humankind access to the galaxy beyond our planet.  ABOUT THE ROLE The People Coordinator provides day-to-day operational support across the employee lifecycle and serves as a first point of contact for employee questions. This role coordinates onboarding and offboarding processes, responds to routine and moderately complex inquiries related to benefits and HR policies and processes, maintains accurate employee records. Supports Learning & Development Manager with training administration and logistics. The ideal candidate is highly organized, service-oriented, detail-focused, collaborative, and proactive. RESPONSIBILITIES: Employee support - Serve as a first point of contact for employee questions related to onboarding,, benefits, HR policies, and general People Team processes. - Provide timely, accurate, and employee-friendly responses to routine and moderately complex inquiries, escalating issues requiring specialized knowledge. - Manage incoming requests through shared channels and ensure questions are routed, tracked, and resolved promptly. Onboarding and offboarding - Coordinate pre-boarding and onboarding activities, including background checks, new hire documentation, I-9 completion, E-Verify processing, and HRIS entry. - Support orientation, and implement process improvements to enhance the Day 1 employee experience. - Following up with employees and managers to ensure timely completion of all onboarding steps: feedback surveys, 30-60-90 day check ins, and buddy assignments. - Maintain and update company intranet (Confluence), including onboarding resources, process SOPs, manager hub, and other on-demand information. - Coordinate offboarding activities, including processing terminations in the HRIS, generating separation documentation, and coordinating exit interview logistics to support a smooth employee exit. HR systems, records, and reporting - Maintain accurate employee data in HR systems and employee files; complete routine audits to support data quality, compliance, and reporting accuracy. - Assist with documentation and recordkeeping for employee lifecycle changes, including status updates, transfers, promotions, and separations. - Maintain required employee communications and compliance materials, including labor law postings, annual notices, and employee records. REQUIREMENTS: Minimum qualifications - 1+ year of experience in an HR Coordinator, HR internship, or other similar administrative role. - A proactive approach to responding to employee questions with professionalism, judgment, and discretion. - Experience with Microsoft Office products, including Word, Excel, Outlook, and PowerPoint. - Strong organizational skills, attention to detail, and follow-through. - Strong collaboration and communication (written and verbal) skills. - Ability to handle confidential information with discretion and communicate clearly with employees at all levels. Preferred qualifications: - Experience in a high-growth or fast-paced environment. - Working knowledge of HR processes across onboarding, offboarding, and employee documentation. - Familiarity with I-9 and employment verification processes. - Familiarity with Rippling or another HRIS/payroll platform, as well as new and emerging AI tools. #LI-AB1 WHY JOIN APEX? Apex believes in creating a work environment that you look forward to embracing every day. Our employees love working at Apex, and we want you to love it too. We're a fast-growing startup that has raised more than $500M in funding, and we invest heavily in our people from day one. WHAT WE OFFER FOR FULL-TIME EMPLOYEES: - Shared upside: Receive equity in Apex, letting you benefit from the work you create - Best-in-class healthcare: 100% company-paid medical, dental, and vision for you and your dependents, plus $100k life insurance at no cost - Comprehensive PTO package: Starting at 15 days vacation, growing to 20+ days annually, plus 10 paid holidays - Competitive 401(k) plan: Generous matching - 100% match on first 3%, 50% on next 2% - 8 weeks paid parental leave: Plus childcare reimbursement up to $350/day for work-related travel - Daily catered lunch and unlimited snacks: To keep you fueled throughout the day - Vibrant community: Monthly office socials, pickleball tournaments, run club, and gatherings for you and your family - Your dream desk setup: All the tools you need to be your most productive self - World-class Playa Vista office: With the benefit of in-person collaboration with amazing coworkers and flexibility to integrate work and life - Real impact opportunity: Work alongside experts from aerospace, new space, and other cutting-edge industries to make a lasting difference ADDITIONAL INFORMATION: Compensation ranges are set by role, level, location, and alignment with market data. A candidate's specific level and base pay are determined case by case and may vary with job-related skills, education, experience, technical capabilities, and internal equity. Beyond base salary, full-time hires are also eligible for long-term incentives in the form of stock options, along with medical, dental, and vision coverage and a 401(k) retirement plan. ITAR REQUIREMENTS Apex's work is governed by U.S. export control laws, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). To be eligible for this role, applicants must either (1) qualify as a U.S. Person, meaning a U.S. citizen or national, a lawful permanent resident (green card holder), a refugee admitted under 8 U.S.C. § 1157, or an individual granted asylum under 8 U.S.C. § 1158, or (2) be able to obtain the required export authorizations from the U.S. Department of State, the U.S. Department of Commerce, or another applicable U.S. government agency. You can learn more about ITAR here https://www.pmddtc.state.gov/?id=ddtc_kb_article_page&sys_id=24d528fddbfc930044f9ff621f961987. EQUAL OPPORTUNITY EMPLOYER Apex Technology, Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Candidates and employees are always evaluated based on merit, qualifications, and performance. We will never discriminate on the basis of race, color, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.