The Coordination Tax: Why AI Is Burning Out Your Best People | Dan O'Connell, FrontEveryone assumes AI in customer operations means fewer people and lower costs. The data from 700 customer operations leaders is more complicated, and more honest. Dan O'Connell, CEO of Front, joins Craig Smith with findings from a survey of

Oct 6 · 51 min

E385Ukraine's Secret Weapon: The Points System Winning the Drone War | Andrii HrytseniukUkraine tracks every confirmed drone kill with video evidence, deduplicates the data to prevent double-counting, converts verified strikes into e-points, and delivers newly ordered weapons to frontline units in two weeks instead of twelve mOct 2 · 34 min

E384Why Current AI Cannot Be Conscious | Dr. Christof KochOne in four patients currently being considered for life support withdrawal may actually be fully conscious, they just can't signal it. That single finding, from a landmark New England Journal of Medicine study, is the practical stakes behiSep 30 · 1h 2m

E383The Technology for Fully Autonomous Attack Is Already Here | Alex Liannyi, NORDA DynamicsThe AI systems guiding Ukrainian combat drones aren't running on expensive Nvidia chips. They're running on a Raspberry Pi Zero - a $15 hobby computer - and that single detail tells you more about how Ukraine's drone war is actually being fSep 24 · 19 min

E382Inside Ukraine's Drone War: Maj. "Phoenix" of Lasar's GroupThe first armed drone Ukraine ever fielded wasn't built in a factory or procured from a defense contractor. It was built in four months by a network engineer using a Starlink terminal and a large agricultural quadcopter frame, and the man wSep 21 · 1h 6m

E381The Hidden Algorithm That Decides Which Software AI Will Recommend | Tim Sanders, G2Most companies investing in AI visibility are optimizing for the wrong thing. Being cited by an AI response and being recommended by an AI response are completely different outcomes, with click-through rates that differ by a factor of 70. TSep 14 · 59 min

E380The Reason 30 Years of Cybersecurity Has Failed - and What Actually Fixes It | Trent Telford, QanapiEvery major data breach in the last 30 years shares the same root cause: the data inside the wall was never protected, only the wall. And AI frontier models are now making that wall easier to breach than ever, scanning codebases externally Sep 10 · 55 min

E37986% of What Coding Agents Do Is Just Reading — Not Solving | Alexander Whedon of SubquadraticEvery AI model in production today has the same hidden tax: doubling the context window quadruples the compute. That's what quadratic compute complexity means in practice, and it's the reason enterprises are spending most of their AI engineSep 8 · 55 min

E378From 10 Drones a Month to Nearly 100,000 — Inside Ukraine's Largest Drone Manufacturer | Marko Kushnir, General CherryIn 2023, General Cherry started making 10 drones a month. Today they're approaching 100,000. Marko Kushnir, communications director of one of Ukraine's top-five drone manufacturers, joins Craig Smith for one of the most operationally specifSep 3 · 38 min

E377In 5 to 10 Years, Using Weapons Without AI Will Be Considered Unethical | Yaroslav Azhnyuk, The Fourth LawA Ukrainian entrepreneur who spent 14 years building cameras for pets pivoted to building cameras that down Shaheds, and is now building the autonomy software that could define how wars are fought for the next generation. Yaroslav Azhnyuk, Aug 31 · 53 min

E376Inside Ukraine's Azov Drone R&D: The Engineer Building AI Weapons 18 km From the Front Line | Alexander PalamarchukThe most consequential arms race in the world right now isn't nuclear, it's software. Craig Smith speaks with Alexander Palamarchuk, an engineer in the R&D department of Ukraine's Azov Brigade, calling in from approximately 18 kilometers frAug 27 · 42 min

E37595% of AI Agent Projects Fail to Reach Production. Here's Why | Manoj Saxena, TrustWiseIt takes a few hours to build an AI agent. It takes six to seven months to get it into production. Manoj Saxena - the executive who commercialized IBM Watson - built TrustWise around one thesis: intelligence without control is not deployablAug 24 · 1h 2m